6 Digital Marketing Strategies for Small Businesses in 2023
Digital marketing is a crucial component for the success of any business, often rooted in the development of captivating and enticing strategies during its inception. However, its significance transcends mere attractiveness. A well-crafted digital marketing strategy contributes to various facets of business enhancement, including customer attraction and sales escalation, ultimately propelling business growth to unprecedented levels.
Allan Dib, the author of ‘The One-Page Marketing Plan,’ emphasizes the fallacy in the notion that exceptional products alone guarantee market success. He discredits the “build it and they will come” mindset, highlighting its impracticality as a standalone business strategy. History illustrates instances where technically superior products like Betamax, The Newton, and LaserDisc failed commercially, underscoring that product quality alone does not guarantee success. Dib stresses the pivotal role of marketing as a fundamental activity for achieving business success.
This article delineates six profoundly effective digital marketing strategies suitable for businesses. While these strategies are tested and reliable, their applicability may vary for each business. Thus, the recommendation is to explore all strategies outlined in this guide and experiment with a select few, as it will elucidate which strategies align best with your business objectives:
- 1. Search Engine Marketing (SEO/SEM)
- 2. Social Media Marketing
- 3. Content Marketing
- 4. Email Marketing
- 5. Affiliate Marketing
- 6. Influencer Marketing
- Bonus Digital Marketing Strategies for medium-sized businesses
Additionally, the article provides supplementary bonus digital marketing strategies to bolster a comprehensive understanding and implementation of impactful marketing techniques.
1. Search Engine Marketing (SEO/SEM)
Search Engine Marketing (SEM) serves as a powerful tool to enhance a website’s visibility by optimizing its presence on search engines like Google, Bing, and Yahoo. It’s a widely adopted marketing strategy employed by major online companies, offering substantial potential for the growth of small businesses.
Here’s how it functions:
Step 1: Conduct in-depth keyword research relevant to your target audience’s search patterns for products or services. For instance, if you’re selling shoes in Vancouver, Canada, targeting keywords like ‘best formal shoes in Vancouver, BC’ or ‘awesome sports shoes in Vancouver’ would be apt. Research tools like Ahrefs, Moz, Semrush, or Helium10 can aid in identifying the most effective keywords to target.
Step 2: Once keywords are selected, create an ad for them. Search engines generally display text ads, necessitating compelling and engaging copy to initiate traffic. Engaging a PPC (pay-per-click) or SEM expert to craft your ad can be advantageous.
Step 3: Commence your paid search campaign. When users enter your targeted keywords into a search engine, your text ad appears in the search results. You pay a fee each time someone clicks on your ad, operating on a pay-per-click basis in SEM.
It’s vital to distinguish SEM from SEO (Search Engine Optimization). SEO focuses on organically enhancing a website’s ranking in search engine results by employing keyword research and related techniques.
The key advantage of SEM lies in its immediate access to a highly motivated audience actively seeking solutions. Users utilizing a search engine to find products or services akin to yours are qualified leads likely to make a purchase.
In contrast to SEO strategies, the results of a successful SEM strategy manifest more rapidly. Its swifter outcome makes it advantageous, particularly for retail businesses.
A study by Forrester Research and Shop.org reinforces the effectiveness of search marketing, with 85% of retailers affirming it to be the most effective customer acquisition tactic. Paid search remains the most heavily invested channel.
Google echoes this sentiment, reporting an average earning of $2 for every $1 spent on Google Adwords. Moreover, local businesses offering beneficial online information attract about 75% of online visitors to their physical stores.
If executed effectively, SEM can yield a 100% return on investment, a feat challenging to achieve with other marketing strategies. Additionally, it furnishes valuable insights into customer behavior based on site interactions. To further understand leveraging data to empower sales teams, you can explore insights at Dealfront.
2. Social Media Marketing
Social Media Marketing (SMM) capitalizes on the widespread popularity of social media platforms like Facebook, Instagram, and Twitter, frequented by millions daily for personal connections, brand interaction, and staying updated with their interests.
Consider this:
A whopping 97% of online consumers engage with social media monthly. It stands as a primary source for new product information, rendering it a lucrative marketing channel.
So, what does Social Media Marketing entail?
Buffer, a popular social media management tool, provides a precise definition:
“Social media marketing employs these platforms to engage with the audience, augment brand recognition, boost sales, and direct traffic to websites. This includes publishing high-quality content on social media profiles, interacting with followers, analyzing results, and running social media advertisements.”
Here’s a rundown of how it functions:
Step 1: Identify the social media network preferred by your target audience. For instance, if your market involves printed t-shirts, Facebook or Instagram are ideal. These platforms cater to younger demographics, a significant audience for t-shirts. The critical factor is to understand your product and its demographics before launching social media ads.
Alternatively, for corporate legal services, platforms like LinkedIn serve a more suitable purpose. LinkedIn primarily engages business professionals who might require legal services.
Step 2: Sign up for their ad service on your chosen social media network. Platforms like Meta for Business or LinkedIn Marketing Solutions offer account creation for ad campaigns.
Step 3: Develop emotionally compelling ad copy that resonates with your target audience.
Step 4: Set your budget and ad duration. Seek online resources or professional social media marketing services to guide this aspect.
This breakdown provides an overview of SMM. Beyond these steps, consistently generating posts, refining audience groups, performing A/B tests, and experimenting with diverse ads are crucial. Basic tutorials on running ads are available on social networks such as Facebook, Twitter, LinkedIn, Pinterest, and Instagram for further insight into SMM.
3. Content Marketing
Content Marketing, a strategy embraced widely, is particularly popular among small businesses. It’s why many business websites boast a dedicated blog section aimed at sharing informative content with their customers, an integral part of their content marketing strategy.
So, what exactly is Content Marketing?
The Content Marketing Institute offers a succinct explanation:
“Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience – and, ultimately, to drive profitable customer action.”
Let’s delve deeper into the crucial aspects of this definition:
“Create valuable, relevant, and consistent content.”
The heart of content marketing lies in crafting valuable, pertinent content for your audience, not merely once but consistently. Using social media tools to maintain a regular posting schedule is vital to sustain this consistency.
For instance, if you run a shoe store, creating an article titled ‘Five Effective Ways to Make Your Shoes Look New Again’ would qualify as “valuable, relevant” content. This directly addresses the concerns of a shoe shopper – maintaining their footwear.
Remember, content isn’t limited to articles; it includes e-books, tutorial videos, and infographics.
“Attract and retain a clearly defined audience.”
Generating high-quality content isn’t sufficient; it’s crucial to target the right audience. There are multiple channels to promote your content to this audience. Optimizing articles for search engines or using SEO tactics increases the likelihood of ranking on the first page of search results. Running ads on platforms like Google Adwords or Facebook Ads also aids in content promotion. Moreover, guest posts on blogs visited by your target audience, linking back to your site, serve as an effective content marketing strategy.
“Drive profitable customer action.”
Offering high-quality, relevant content attracts an engaged audience eager for more information. You can expand this audience by garnering email subscribers and social media followers. Once a loyal following is established, encourage them to take action.
But does content marketing really work?
The statistics support its efficacy. A significant 60% of internet users read blogs regularly, often influencing their purchase decisions. Meanwhile, more than 42% of global internet users use ad blockers to avoid traditional ads on major platforms like Facebook, YouTube, and Pinterest. This underscores that content marketing is a critical channel for small businesses.
Comparatively, content marketing is more cost-effective. It generates leads that are 31% more affordable than SEM and produces three times more leads than SEM. It’s also advisable to explore performance marketing software to enhance lead generation.
Companies leveraging content marketing strategies exhibit a higher conversion rate, resulting in increased sales and customer base when compared to those not employing content marketing.
4. Email Marketing
Email marketing stands as an indispensable pillar in the realm of digital marketing, showcasing unparalleled efficacy and persistence in fostering business growth, particularly for small-scale enterprises. Often dubbed as “The money is in the list,” it remains a stalwart amidst the evolving landscape of communication methods.
Despite the gradual emergence of alternative communication channels, email marketing retains its dominance as the proverbial “king” within the marketing domain. Hubspot’s statistics affirm this, revealing that 37% of brands consistently bolster their investment in email marketing owing to its demonstrated and escalating returns. While smartphone users encounter a myriad of direct communication options, there persists a notable preference for receiving brand updates and news via email.
What exactly constitutes email marketing? According to Wikipedia, it’s defined as follows:
“Email marketing is the act of sending a commercial message, typically to a group of people, using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It usually involves using email to send advertisements, request business, or solicit sales or donations and is meant to build loyalty, trust, or brand awareness.”
The crux of an effective email marketing strategy lies in the construction of an email list. Initiating this process involves compelling your target audience to willingly share their email addresses. Strategies for achieving this can encompass directing traffic to websites, blog articles, or specialized landing pages. By incorporating a persuasive ‘call-to-action,’ visitors are prompted to subscribe to the email list.
Understanding the hesitance of individuals to disclose their email addresses, and offering valuable incentives becomes pivotal. Lead magnets such as exclusive e-books, discount coupons, comprehensive guides on intriguing subjects, or any resource deemed beneficial can sway their decision to sign up for the email list.
Moreover, personalization is a key facet of impactful email marketing. Tailoring emails to address specific customer behaviors, such as reminding potential customers of incomplete purchases or introducing new products aligned with their previous purchases, significantly enhances engagement. Additionally, integrating an electronic business card within your email signature serves as an instant repository of essential information for the recipient.
5. Affiliate Marketing
Envision having an ever-active sales force consistently promoting and vending your products around the clock. Such a scenario becomes feasible by delving into the network of affiliate marketing.
In its simplest essence, affiliate marketing delegates the task of advertising and selling your products to other individuals or entities. In return for their services, these individuals, known as ‘affiliates,’ receive a share of the profits generated from the sales they facilitate for your products or services.
This digital marketing strategy proves exceptionally potent, particularly for businesses engaged in retailing physical or digital products to broad consumer bases. Collaborating with a specialized Business-to-Business (B2B) marketing agency can further elevate your endeavors, tailoring strategies for precise and targeted outreach to B2B customers.
To engage in affiliate marketing, collaboration with an affiliate marketing network becomes essential, enabling interested parties to become affiliates and promote your products.
The path to this involves either affiliating with an existing network or establishing your own. Numerous robust networks for affiliate marketers, such as Commission Junction and ShareASale, offer platforms where you can list your products for marketers to promote, providing them with unique links for their audiences.
Alternatively, if you are reluctant to join a pre-existing network due to associated fees, integrating WordPress or Shopify plugins can facilitate the creation of an in-house affiliate network. For those with custom websites or online stores, services like ReferralCandy offer similar functionalities, although they require the manual recruitment of affiliate marketers.
Upon entry into an affiliate network (whether self-created or established), delineating a commission strategy becomes imperative. Decisions around the structure—be it a fixed amount per sale or a percentage of profits—rest with the business owner. Further considerations include whether to reward top-performing affiliates with higher commissions or to maintain parity among affiliates.
Despite the time investment necessary for establishing an affiliate marketing network, the process itself is relatively straightforward.
An emblematic example of successful affiliate marketing is Amazon’s renowned initiative, Amazon Associates, constituting more than half of the company’s total sales.
Supporting its impact, a report by Business Insider underscores the significant role played by both email and affiliate marketing, contributing to 16% of all eCommerce purchases. The report further notes that 74% of US shoppers frequent 2-3 non-retail sites, where most affiliate links are prominently featured, before making a purchase. This underlines the influential role of affiliate marketing in guiding consumer choices and purchases.
6. Influencer Marketing
Several years ago, Adweek, a prominent publication within the advertising industry, observed a fundamental change in consumer behavior influencing their primary purchasing decisions.
Traditionally, consumers relied on companies for product information. However, in the age of social media, there has been a substantial shift. Consumers now seek guidance from their peers and favorite personalities with substantial followings across platforms like YouTube, Instagram, Snapchat, and Pinterest.
This change signifies a notable shift in consumers’ decision-making processes. Rather than trusting traditional advertisements, consumers increasingly turn to their beloved personalities—termed “influencers.” These influencers wield significant sway due to their engaged followers, who readily act on their recommendations, perceiving them as authentic insights rather than mere advertisements.
Realizing the impact of these influential figures, brands, and businesses embraced a new marketing approach known as influencer marketing.
Here’s a breakdown of how this strategy operates:
Step 1: Businesses identify influencers whose audience aligns with their product or service. For instance, a company selling phone accessories seeks out an influencer with a tech-savvy and sizable audience interested in tech product reviews.
Step 2: Contact is established with the influencer, proposing a review, endorsement, or product mention within their content, whether articles, videos, or a simple Instagram post, in exchange for a predetermined fee.
Step 3: The influencer introduces and endorses the product to their highly engaged audience. This endeavor leads to increased brand visibility, a surge in sales, and potentially, the acquisition of new customers.
According to a report from Mediakix, 80% of marketers perceive influencer marketing as highly effective. Moreover, it highlights that the quality of customers obtained through influencer marketing surpasses those from other sources. Among social media platforms, Instagram reigns as the preferred channel for influencer marketing, followed by YouTube and Facebook.
For businesses venturing into influencer marketing, commencing with these prominent channels, especially Instagram, holds immense importance. Notably, Instagram attracts a significant number of millennials, whose combined purchasing power is projected to exceed $1.4 trillion by 2020, rendering it a crucial demographic to target through influencer marketing initiatives.
Bonus Digital Marketing Strategies for medium-sized businesses
While this article has covered major digital marketing strategies effective for small-to-medium-sized businesses, there are a few lesser-known tactics worth highlighting. Some of these strategies are emerging, showing promise but yet to fully prove their worth, while others are underrated but can still yield positive results. Familiarizing yourself with these strategies could prove beneficial in the future.
1. Market Your Business on a Podcast
According to Edison Research, by the end of 2022, an estimated 177 million US residents would have listened to a podcast, marking a 5% increase from 2021. The trend of podcast consumption is surging, according to Adobe, 65% of individuals prefer to listen via smartphones, and a mere 25% use computers. Furthermore, 10% of listeners use smart speakers, a trend expected to persist in 2022.
The demographics of podcast listeners are particularly appealing to business owners. Research indicates that 17% of podcast listeners boast incomes exceeding $100k, with approximately 28% holding a college degree.
Podcast audiences exhibit high engagement levels and receptiveness to audio ads. This presents a compelling opportunity for businesses to promote their products and services through podcast advertising. Companies might even consider creating their own podcasts to leverage this burgeoning platform.
eMarketer highlighted the engagement level of podcast listeners, emphasizing their receptiveness to relevant, host-read ads. Trust and brand recall for podcast ads tend to be notably higher compared to other audio formats.
2. Create a Google Business Profile Listing
A Google Business Profile listing appears in the right-hand column of Google search results when a business name is entered. For instance, searching for a favorite restaurant would display images, directions, contact information, reviews, FAQs, and more.
Establishing a Google Business Profile listing is beneficial for businesses with physical locations, as it enhances visibility on search engines and features details, including addresses and locations when users search via Google Maps. This listing offers comprehensive information, catering to users’ inquiries and needs.
Adopting these bonus strategies, such as leveraging podcasts for marketing and setting up a Google Business Profile, can offer small-to-medium-sized businesses additional avenues to expand their reach and engage with diverse audiences, further solidifying their digital presence.
3. Utilizing Facebook Groups, Forums, Blogs, and Directory Listings for Effective Digital Marketing
1. Join Facebook Groups and Forums
Facebook, beyond being a communication and marketing platform, hosts valuable opportunities within its Groups. Marketers sometimes underestimate these groups, yet they can be potent for brand visibility. Engage with Facebook groups aligned with your business, sharing compelling content among their members. This proactive approach aids in cultivating prospects without exhausting your marketing budget. While maintaining a steady posting rhythm in third-party groups, you can also establish your own group, fostering direct engagement with customers on this influential social media platform.
Facebook Groups serve as rapid channels for addressing customer queries and resolving issues, instilling confidence in potential customers and facilitating smoother decisions about your products or services.
2. Start a Blog
Initiating and maintaining a blog demands time and a consistent flow of captivating topics to retain reader interest. Nonetheless, this creative process proves engaging, allowing you to discuss diverse subjects related to your business, nurturing excitement, and keeping users engaged on your website. Blogging about intriguing topics contributes to building credibility and establishing a more trustworthy and knowledgeable brand profile, setting you apart from competitors.
3. List Your Business on Popular Directories
Regardless of the product or service you offer, numerous directories cater to diverse business types. For instance, restaurants benefit from listing on Yelp, while digital products like SaaS can thrive on platforms like Product Hunt. Leveraging various directories enables customers to review your offerings, significantly influencing potential buyers who are more likely to make a purchase based on positive reviews.
4. Making Digital Marketing Work for You
The effectiveness of these strategies is maximized when combined. For instance, while executing email marketing, it’s imperative to complement it with content marketing. Engaging content that captivates the right audience is essential for persuading individuals to subscribe to your email list.
Similarly, a social media marketing campaign must guide your followers somewhere. Having a website or a landing page where users can explore your content or subscribe to your email list is crucial for seamless marketing progress.
Excel in your marketing strategies by providing high-quality content tailored to your business’s unique needs. Find the most suitable approach and let digital marketing work for your brand’s success.
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